What This Policy Covers
This policy covers how Melbourne Sports Photography (MSP) treats personal information that MSP collects and receives, including through the www.melbournesportsphotography.com.au website (the “Site”).
Personal information is information about you that is personally identifiable, including your name, email address, billing address, phone number, credit card information, and other information that is not otherwise publicly available. This policy does not apply to the practices of companies or websites that MSP does not own or control, or to people that MSP does not employ or manage.
Why We Collect Personal Information
MSP collects your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to and/or ordering of our products and services, as well as to focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about. Our emails to you will always contain an unsubscribe option.
Information Collection and Use
MSP may ask for your personal information when you are purchasing a product, or discussing service issues. In such cases, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact information, your credit card information, and information relating to a support or service issue.
You acknowledge and agree that such information may, because of the very nature of the internet, pass through a number of jurisdictions and countries and you agree to that happening.
MSP gathers certain generic information with respect to your use of the Site, such as the frequency with which you visit the Site, the applications and the services you use, and the areas of the Site that you favour. This data helps us determine the extent to which our customers use certain parts of our site which, in turn, enables us to make it as tailored and relevant as possible. We may also provide statistical information about how our customers collectively use our Site to partners, advertisers, sponsors, and other companies with which we do business. We do this so they, too, can understand how often people use their areas of the Site in order for them to provide you with the best possible experience. This statistical information does not contain any personally identifiable information about you or any of our users. We may also use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our products.
Access to Your Personal Information
You can access, update or request the removal of your personal information by contacting [email protected]
Any information given to us shall be stored and managed with our best possible care, and will not be used in any ways to which you have not consented. We will not sell, rent or exchange such personally identifiable information to any other organisations or entities, unless the user is first notified and expressly agrees to. Notwithstanding the above, we may indeed disclose your personal information if required to do so to regulatory authorities, in response to any legal process, such as a court order or subpoena, or when such disclosure is made for establishment of legal rights or in defending against legal claim or as otherwise required by law.
However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone’s safety.
While the security of your personally identifiable information is important to us, you must remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
Sale of Assets
In the event that MSP is ever sold, acquired, merged, liquidated, reorganised, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third party acquiring MSP assets.
If you wish to ask a question about this policy you may contact us on [email protected]